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How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.


We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal


  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • Delivery Time : 3 - 7 days
  • Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

Exchange and return are possible in the following cases.

-If you change your mind and apply for an exchange/return (color exchange, size exchange, simple change of mind, erroneous purchase, etc.), you can exchange/return the relevant product within seven days from the date of receipt. (Customer shall bear the delivery charge.)

-If the content of the supplied product is different from that either indicated or advertised, or the supply of the product has been implemented differently from the content of the contract, you can apply for an exchange/return of the relevant product within three months from the date of receipt, or within 30 days from the date of acknowledging the fact. (Delivery charges shall be paid by the company.)

-In the case of applying for exchange/return due to defect of the product or mis-delivery, the delivery charge is free.

-When returning a product, you must return the gift you received at the time of order along with the product. If you have used the gift, the amount shall be refunded after deducting the cost of the gift.

Exchange and return are not possible in the following cases

-The goods are lost or damaged due to the customer’s fault. (Except for damaging the packaging in order to check the contents of the product)

-If the value of the product has decreased significantly due to use or partial consumption by the customer

-If the value of the product is lost due to opened or damaged packaging

-If the value of the product is significantly decreased due to lapse of time to the extent that it is difficult to resell the product

-If the packaging of the replicable product is damaged

-In case of home appliances, if the product value is lost due to being opened or damaged packaging, exchange/return shall not be allowed.

- The product purchased via an offline store shall not be exchanged/refunded.

(For details, please use 1:1 inquiry and consultation of the Customer Center.)


After confirming the return of the product, we refund the payment within three business days.

If you have paid with your credit card, we will cancel your credit card authorization, thereby prohibiting the payment from being charged.

(However, the amount can be charged in line with the settlement date of the credit card. In this case, the amount shall be refunded by the credit card company when the payment of the credit card is charged in the following month.)


Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.